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Please be aware that eStatements access within Online Banking is currently experiencing system issues. We are engaged with our eStatements provider, who is actively working to restore access, but currently have no estimated time for complete resolution of the problem. We will provide an update here once access has been restored to normal. Please note that online and mobile banking services are working as usual otherwise.

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Fraud Alert: Card Fraud Phone/Text Scam

News
We are aware of a phone/text scam that is currently targeting UMassFive members. These scammers are masking their phone number to appear as if they are calling from the our public phone number, asking you to answer yes to a fraudulent text message
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Vote UMassFive Best Credit Union in the Valley!

News
For sixteen years in a row, we have felt honored to be awarded the title of "Best Credit Union" in the Valley Advocate’s annual Best Of the Valley Readers’ Poll. How do we receive this honor year after year? The answer is simple: because of all of
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UMassFive Announces New Cash Management Specialist

News
UMassFive is excited to announce Shelby Downey in her role as Cash Management Specialist, as part of the Credit Union’s growing Commercial Services team. Shelby started her career at UMassFive in 2020 as a Member Service Specialist at the Credit
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2023 Scholarships!

News
UMassFive is proud to announce the Pioneer Valley Chapter of the Massachusetts Cooperative Credit Union Association’s (CCUA) Scholarship Program is accepting applicants for eight $2,000 scholarships and one $1,500 Cooperative Credit Union League
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UMassFive Introduces New Assistant Vice President of Loan Operations

News
UMassFive is excited to announce that Megan Lagoy has been promoted to Assistant Vice President (AVP) of Loan Operations. Megan began her career at UMassFive in 2012 as a Call Center Representative before taking on other various Contact Center roles
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UMassFive Employees Raise Over $20,000 for Local Non-Profits

News
UMassFive is proud to announce that its employees have raised over $20,000 for two local non-profits during the fall of 2022. $15,700 was raised in support of the UMass Cancer Center via participation in the UMass Cancer Walk and Run, and $4,800 was
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International Credit Union Day 2022

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Thank you to our members who submitted photos to our International Credit Union Day Contest! Here are some of the great submissions we received! Congratulations to our five winners! Sonia S. Christopher B. John S. Maryory A. Christopher D. All
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UMassFive Introduces Vice President of Human Resources

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UMassFive is excited to introduce the newest addition to their Senior Management team: Kristina Hamel, who joins UMassFive as the Vice President of Human Resources. Kris comes to UMassFive from Shriners Hospitals for Children in Springfield, MA where
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The Difference Between FHA Mortgages and Conventional Mortgages

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FHA Mortgages Before you can get a mortgage, your lender will determine how likely it is you as the buyer will fulfill your obligation to repay your mortgage. Borrowers who default on (or stop paying) their mortgage pose a serious risk to lenders
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UMassFive Featured on How2Media’s “World’s Greatest!” Series on National Television

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UMassFive is proud to announce they were featured in episode 326 of How2Media’s popular television series, “World’s Greatest!”. “World’s Greatest!” is a thirty-minute show dedicated to highlighting the world’s greatest companies, products, places
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