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Please be aware we are experiencing intermittent technical difficulties with receiving emails at our main email address - info@umassfive.coop. As always, our online and mobile banking services are available for your convenience, which includes the ability to send secure messages using online banking, as well as depositing checks using our mobile app. Thank you for your patience while we work diligently to correct this issue.

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Not exactly. While your payment will be posted to your account effective the day you made the payment, it does take up to 48 hours for your balance and available credit limit to reflect your payment.

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