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Your credit card will work until 11:59 pm on the last day of the month it is set to expire.

Once ordered, your debit card will arrive within 7-10 business days.

If your card is expiring this month: You’ll receive your credit card in the middle of the month your card is set to expire, and your current card will not expire until 11:59 pm on the last day of the month.

When your Visa credit card is being used in an unusual location or manner, we take notice. Please let us know about your travel plans, such as vacations, to avoid any service interruption. The following phone numbers may call you if fraud is detected on your account:

Dial 413.256.5500 and select option 6. If out of the country, for international calls, call collect 727-299-2449.

To apply for a Visa credit card, click the link here. You will need a valid email address to do so.

Once a year you may request a credit review. If your credit score decreases, we will not move you into a less beneficial interest rate tier than you have currently. But if your credit score improves, we will move you into a more beneficial interest rate tier.

Please put your request to close your VISA credit card in writing, sign it, and send it to UMassFive or drop it off at any branch. Please cut up the card to prevent future purchases. You will be responsible for all unpaid balances on the account.