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Please be aware we are experiencing intermittent technical difficulties with receiving emails at our main email address - info@umassfive.coop. As always, our online and mobile banking services are available for your convenience, which includes the ability to send secure messages using online banking, as well as depositing checks using our mobile app. Thank you for your patience while we work diligently to correct this issue.

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There are two options for removing a joint owner from an account. A joint owner can sign a Remove Joint Owner form in the presence of a notary public. Or, a primary owner may close a joint membership without the joint owner's permission, and establish any new accounts as they wish.

Note that a primary owner may not be removed from an account.

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