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Please be aware we are experiencing intermittent technical difficulties with receiving emails at our main email address - info@umassfive.coop. As always, our online and mobile banking services are available for your convenience, which includes the ability to send secure messages using online banking, as well as depositing checks using our mobile app. Thank you for your patience while we work diligently to correct this issue.

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For Bill Pay issues, please contact the Bill Pay Member Service team at 844-781-1967 between the hours of Mon - Fri: 8:00 a.m. - 5:00 p.m., Sat: 9:00 a.m. - noon.

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