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Please be aware we are experiencing intermittent technical difficulties with receiving emails at our main email address - info@umassfive.coop. As always, our online and mobile banking services are available for your convenience, which includes the ability to send secure messages using online banking, as well as depositing checks using our mobile app. Thank you for your patience while we work diligently to correct this issue.

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When the checkout clerk asks Debit or Credit? for your UMassFive debit card, there's no wrong answer. If you say Debit, you'll be required to enter your PIN to complete the transaction, and the funds will typically be withdrawn from your checking account immediately. When you say Credit, you may be required to sign your receipt, and the funds will typically be withdrawn from your checking account within a few days.

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