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Please be aware we are experiencing intermittent technical difficulties with receiving emails at our main email address - As always, our online and mobile banking services are available for your convenience, which includes the ability to send secure messages using online banking, as well as depositing checks using our mobile app. Thank you for your patience while we work diligently to correct this issue.


Our mortgages are serviced by a third party, MidWest Mortgage Servicing. When you make a payment at UMassFive, we send the funds to MidWest, which delays the calculation of your new balance. Rest assured that your payment is effective dated with MidWest to the day you made your payment at UMassFive. You can enroll in MidWest's online service site to view your current balance at any time.

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