UMassFive College Federal Credit Union is pleased to introduce its newest branch location at the Northampton VA Medical Center. As of October, the Northampton VAF Federal Credit Union (Northampton VAF) has formally merged with UMassFive College Federal Credit Union, and former Northampton VAF members have transitioned to banking with UMassFive. With this merger, current employees of the Northampton VA Medical Center and their immediate family members are now eligible for UMassFive membership.
Along with the merger, the existing Credit Union branch located in Building 1, Room B204 of the Northampton VA Medical Center has been completely renovated. The new open floorplan includes seated service areas where UMassFive representatives can provide members access to a range of Credit Union products and services—including checking, auto loans, home equity loans, solar loans, mortgages, credit cards, and investment guidance.
The space also now features a Video Teller Machine that can be accessed in the branch entryway, and allows members to perform video transactions with UMassFive Tellers, even while the branch is closed. As with other UMassFive locations, members at the Northampton VA Branch will have access to free financial workshops on topics like Budgeting Essentials, Homebuying, Identity Theft, and Planning for Retirement.
The hours for this new UMassFive branch are: Monday through Friday from 9:00 a.m. - 1:00 p.m. Off-hours access to the lobby Video Teller Machine are available when the building and basement are open, and during regular Video Teller hours. Any credit or debit card may be swiped for after-hours entry.
UMassFive looks forward to continuing to uphold the same model of cooperative core values, and commitment to excellent service, that former Northampton VAF members have come to expect from a Credit Union, and welcoming additional VA employees and their families into the UMassFive community.