If Your VISA Card is Lost or Stolen
- Date last used
- Purchase amount
- The name of the merchant
To report a lost or stolen VISA Credit Card:
By Phone - Dial 413.256.5500 and select option 6. If out of the country, for international calls, call collect 727.299.2449.
In EZbank online banking - Once logged in, click on your credit card tile to go to your credit card accounts page. Once there, click on the Report Card Lost/Stolen tab under the Services drop down.
To report a lost or stolen VISA Debit Card:
Dial 800.472.3272 anytime and listen to the menu of options. For international calls, call collect 614.564.5101.
If your card is stolen, be sure to also notify your local police.