UMassFive Welcomes Northampton VA Medical Center Employees to Our Community with Merger

We’re pleased to introduce our newest branch location at the Northampton VA Medical Center. As of October, the Northampton VAF Federal Credit Union (Northampton VAF) formally merged with UMassFive College Federal Credit Union, and former Northampton VAF members have transitioned to banking with UMassFive!

Along with the merger, the existing Credit Union branch located in Building 1, Room B204 of the Northampton VA Medical Center has been completely renovated. The new open floor plan includes seated service areas where UMassFive representatives can provide members access to a range of Credit Union products and services—including checking, auto loans, home equity loans, solar loans, mortgages, credit cards, and investment guidance.

The space also features a Video Teller Machine that can be accessed in the entryway of the branch. Tapping the screen of the machine, rather than inserting a card, allows members to perform everyday transactions with UMassFive Tellers via video chat, even while the branch is closed. As with other UMassFive locations, members at the Northampton VA Branch will have access to free financial workshops on topics such as Budgeting Essentials, Homebuying, Identity Theft, and Planning for Retirement.

The hours for this new UMassFive branch are Monday through Friday from 9:00 a.m. – 1:00 p.m. Access to the lobby Video Teller Machine is available when the building and basement are open, and during regular Video Teller hours. Any credit or debit card may be swiped for after-hours entry. We look forward to continuing to uphold the same model of cooperative core values and commitment to excellent service that former Northampton VAF members have come to expect from a credit union, and to welcoming additional VA employees and their families into the UMassFive community.

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