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Our Hadley Branch remains closed as repairs continue. An exact reopening date is not yet available. The drive-up Smart ATM remains open for deposits and loan payments, but please use caution as traffic patterns may shift during construction. Check our website or social media next week for updates. All other branches remain open as usual. Access your accounts anytime through online and mobile banking.

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Compass: Personal Financial Guidance

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UMassFive Compass offers personal financial guidance through meaningful, one-on-one conversations with a Money Guide who takes time to understand your goals and help you map a practical path forward.

Meet with one of our Money Guides for a financial health check, and to establish action items for any financial goals you would like to achieve!

Members who partner with a Money Guide will work to complete a financial analysis that includes a budget and a credit review, as well as addressing individual goals. This journey may require 2-3 appointments.

Money Guides work with you one-on-one to review your goals, financial health, and establish a plan to get you on track. Meet with us to discuss:

  • Creating and maintaining a budget
  • Creating a plan to pay down debt
  • Setting financial goals and creating a plan to achieve them
  • Guidance on saving
  • Building or improving your credit
  • and more

Have a conversation with one of our Money Guides!