Our Hadley Branch will remain closed through the week of October 19, due to ongoing water and plumbing issues. The drive-up Smart ATM remains open for your convenience, and includes the ability to deposit funds and make loan payments. All other branches remain open as usual during normal business hours. Access your accounts anytime through online and mobile banking.
UMass Worcester Branch
55 Lake Avenue North, Worcester, MA 01655
Room S1-820
Lobby Hours
Monday - Friday 8:30 a.m. - 4:00 p.m.
Saturday & Sunday Closed
We strongly encourage our members to schedule appointments in advance online or by calling 800.852.5886.
Video Teller Hours
Monday - Friday 9:00 a.m. - 6:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Sunday Closed
24-Hour ATM Access
* Shared Branching is currently unavailable at this location until further notice.
Getting to the Branch
As parking is limited, we have provided parking spaces for members only. Each space is clearly marked with a sign “Credit Union Business Only” with a maximum time of 30 minutes.
These spaces can be accessed from either Plantation Street or Lake Avenue by entering North Road and then Fourth Road. There is a sign at the end of Fourth Road directing to the Ambulance Entrance and UMassFive Credit Union. Fourth Road says "Authorized Vehicles Only", but members may use the road to get to the Credit Union parking area.
Simply follow the arrow and proceed to the designated parking spaces on your left. Please keep in mind this is an ambulance entrance and the road cannot be blocked. We need to keep this for Credit Union Business Only. If all spaces are occupied, please do not park on the road.