The UMassFive Difference

Being a not-for-profit financial cooperative means UMassFive operates as an association of people coming together for a common purpose. Members pool their deposits, then loan those deposits to other members.

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What This Means For You

When you join UMassFive, you'll be required to open a Base Savings account with $5. Those five dollars act as your share of the Credit Union, and make all of our great member benefits available for you to enjoy.

By having an account at UMassFive you are a member-owner of the Credit Union.
You have one share of the Credit Union which allows you to vote for our volunteer board of directors.
As a member in good standing, you are allowed to run for the volunteer board of directors.
All the profits of the Credit Union are returned to you—our members—in the form of higher dividends, lower loan rates and fees, and improved services.

Our Mission

We create access to financial well-being for our members, sponsor groups, and the greater Pioneer Valley.

We do this through financial education, personalized attention, maintaining strong partnerships with organizations in our local community, and providing a workplace culture that encourages professional growth, empowerment, member advocacy, and teamwork. We pursue this mission every day, while maintaining financial stability and adhering to all regulatory requirements.

Read Our Bylaws Document

The Eight Co-operative Principles upon which our culture is founded

Voluntary and Open Membership
Democratic Member Control
Member Economic Participation
Autonomy and Independence
Training and Information
Co-operation Among Co-operatives
Concern for Community
Diversity, Equity, and Inclusion

Our Investment Strategy

At UMassFive, every financial decision begins with one question: Does this protect member deposits and preserve our long-term strength?

As a member-owned credit union, we don't invest to chase higher returns or take on unnecessary risk. We invest to preserve capital, maintain financial stability, and ensure we remain strong and dependable for our members — today and long into the future.

Safety and Stewardship First

UMassFive adheres to a conservative, disciplined investment approach. We only invest in financial instruments that are fully guaranteed or backed by the United States Government or its government-sponsored enterprises.

What We Don't Invest In

Federal credit unions are legally limited to specific, low-risk investment types. We do not invest in: corporate stocks or corporate bonds, municipal bonds, mutual funds or exchange-traded funds, fossil fuel or pipeline funding bonds, energy companies, gambling-related industries, or other speculative or high-risk instruments.

Returning Value to Members

Any income generated from our investments is returned to you through competitive loan rates, strong deposit yields, lower service charges, and continued improvements to our services and technology.

1967

UMassFive was founded by a handful of motivated employees of the University of Massachusetts Amherst to provide financial solutions to them and their immediate family members.
1973

Amherst, Hampshire, Mount Holyoke, and Smith Colleges were added to our field of membership.
Today

Since our humble beginnings, we have grown from a one-room operation on the UMass Amherst campus, to a full-service financial institution with six physical branches, a full-service contact center, and a robust online presence.
Tomorrow

We continue to partner with local community-based groups with which we share a vision, and now have over 50 local organizations that we serve and work with.