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News and Publications

UMassFive Celebrates 13th Consecutive Win as Best Credit Union in the Hampshire Gazette Readers’ Choice Poll

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UMassFive Celebrates 13th Consecutive Win as Best Credit Union in the Hampshire Gazette Readers’ Choice Poll

  Thanks to members like you, UMassFive has once again been named Best Local Credit Union in the Daily Hampshire Gazette Readers' Choice Poll—our 13th consecutive year! Thank you for your trust, your support, and for…

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News

Important Update Regarding the TruStage Cybersecurity Incident

We want to share an important update regarding a recent cybersecurity incident involving TruStage (formerly CUNA Mutual Group), an insurance provider that serves many credit union members across the country. In response…

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UMassFive Welcomes Kelley Jewell as Community Engagement Coordinator

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UMassFive Welcomes Kelley Jewell as Community Engagement Coordinator

UMassFive is pleased to welcome Kelley Jewell as its Community Engagement Coordinator. This newly created position reflects UMassFive's continued investment in community engagement and expands the credit union's ability…

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UMassFive Welcomes Timothy Webster as New Associate Director

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UMassFive Welcomes Timothy Webster as New Associate Director

UMassFive is pleased to welcome Timothy (Tim) Webster to its Board of Directors as an Associate Director. Webster brings extensive experience in law, governance, higher education, and international affairs, along with a…

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Coming Soon to East Longmeadow

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Coming Soon to East Longmeadow

At UMassFive, everything we do starts with a simple goal: helping our members and our communities thrive. That’s why we’re excited to share some meaningful news. In the coming months, we’ll be opening a new branch in…

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UMassFive's June Workshops

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UMassFive's June Workshops

Debt is a burden that many would like to lighten, but it can be tough to come up with a plan to do so. Attend this session to learn useful tips on paying down debt quicker while avoiding late fees and…

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UMassFive Appoints Lauren Duffy as President & CEO; Announces Planned Leadership Transition

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UMassFive Appoints Lauren Duffy as President & CEO; Announces Planned Leadership Transition

UMassFive has announced a planned leadership transition, as President & CEO Richard Kump prepares to retire following a distinguished career spanning more than 40 years in the credit union industry. Following a…

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Newsletters

UMassFive Member Newsletter 2026 V2

News & information from your Credit Union, with articles about our leadership transition and more!Read the eNewsletter Here

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Protecting Your Money: 4 Scams You Need to Know, and One Simple Rule to Keep Your Accounts Safe

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Protecting Your Money: 4 Scams You Need to Know, and One Simple Rule to Keep Your Accounts Safe

Fraud is on the rise—and it’s affecting individuals and financial institutions across the country, including here in our community. While these scams are becoming more sophisticated, awareness is one of the most…

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UMassFive Earns 20th Consecutive “Best Credit Union” Honor and National Diamond Awards Recognition

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UMassFive Earns 20th Consecutive “Best Credit Union” Honor and National Diamond Awards Recognition

UMassFive has been named Best Credit Union for the 20th consecutive year in the Valley Advocate’s Best of the Valley Readers’ Poll. As the Best of the Valley awards are decided by community vote, this recognition…

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UMassFive Hosts Event Highlighting MassHousing Down Payment Assistance for Local Homebuyers

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UMassFive Hosts Event Highlighting MassHousing Down Payment Assistance for Local Homebuyers

UMassFive and Member Advantage Mortgage (MAM), in partnership with MassHousing, recently hosted an informational event focused on affordable homeownership programs, drawing 25 attendees interested in learning more about…

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