Newsletter 2021 V1 Article - Remote Banking Options
The past year has changed the way that all of us think about and carry out everyday tasks. Remembering to grab a mask on your way out the door probably isn’t something most of us envisioned as a part of our daily lives. Fortunately, getting your banking done safely with UMassFive doesn’t need to be another item you’re worrying about.
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As an institution that has always put an emphasis on making your financial life better and easier, we have every tool you need to bank remotely. Whether you’re depositing a check, applying for a loan, or just performing regular transactions like depositing or withdrawing cash, making a transfer, or making a payment, we’ve got you covered, without needing to come in.
Remote doesn’t have to mean disconnected. Our staff are always here with a smile to help you out if you have a transaction that’s more complex, or if you just want to see a friendly face.
Even better, our Video Teller department is expanding and we’re thrilled to now have five ATM machines equipped to connect you to our local employees. Whether you’re visiting our Northampton or Hadley branch, simply touch the screen of the ATM instead of inserting your card to start a Video Transaction.
Of course, our Contact Center staff are also available to help you with all kinds of transactions when you’re not near one of our branches. They’ll even assist by walking you through any of our remote services that you’re not familiar with, and help you schedule one-on-one appointments for any transactions you need to come to a branch for.