-Fraud Alert: We are aware of a card fraud phone/text scam that is currently targeting UMassFive members. Learn More.
-eStatements Unavailable: eStatements access within Online Banking is currently experiencing system issues.
UMassFive online and mobile banking offer you the convenience of access, 24 hours a day, 7 days a week.
Wherever you are, whatever time it is, it’s easy to manage your accounts.
The methods we use to secure your information in our online and mobile banking systems are constantly evolving to keep up with changes in technology. You can rest assured that UMassFive utilizes industry best practices, including but not limited to; encryption, firewalls, and multi-factor authentication.
|Operating System||Minimum OS Version Supported||Channel Support|
|Android||Android version 9.0||
|iOS-iPhone||iOS version 14.0||
|All other operating systems||N/A||
|Operating System Platform||Supported and Recommended Browsers||Allowed Browsers|
|MAC OS X - Latest Stable||
This chart shows the browser/operating system combinations that are regularly tested for optimal performance with online banking. Other browser/operating system combinations, such as Firefox on a Mac, may work just fine but are not regularly tested at this time.
*Please Note: The Safari Browser (any version) for an iPad/iPhone is not listed as one of our supported or recommended browsers. For this reason, we do not recommend enrolling in online banking using Safari on an iPad/iPhone. Please consider enrolling via a computer or using Chrome on an iPad/iPhone as an alternative. Once enrolled, using online banking with Safari on an iPad/iPhone, while not regularly tested for optimal performance at this time, appears to be working just fine.